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In the port property sheet that appears, choose a port speed (bits per second) that matches the device.įor a modem, choose its maximum speed.) Then, choose communications parameters that match the device. In the Connect To dialog box, choose the COM port being used by your modem (usually COM1 or COM2) from the Connect Using drop-down list and click OK. Specify a name for the connection, choose an icon, and click OK. If no connection(s) exists, you can click File New Connection to create a new one. Once HyperTerminal opens, it will automatically prompt you to create a new connection if none exist.

To do so, follow these steps: Click Start Programs Accessories Communications HyperTerminal. Starting HyperTerminal and setting up a new connection Before you can use HyperTerminal to troubleshoot your modem, you must create a connection to the port the modem is using.